Dear Customers,

We know these are worrying times, we encourage you all to take the necessary precautions and follow all official advice from the government in your country, here are some of the changes we are implementing:

Affected areas of MRC Media supply

  • All face to face meetings with clients have been cancelled until further notice, we will in turn use phone, video, WhatsApp, email and social media to stay in contact with you. If you have appointments booked with our team, these will be cancelled and we will revert to calls/video for the same original appointment time/date, for any changes please contact us.
  • All print deliveries will remain unaffected at this time.
  • All website / media solutions remain unaffected at this time.
  • All design work remain unaffected at this time.

MRC Media Print Shop
We have closed access to the shop in the Jewellery Quarter Birmingham UK

This is to ensure the health and safety of staff and customers. It also provides the flexibility for staff to work remotely and stay safe, stay healthy and be able to support their families (especially elderly relatives and those vulnerable) in the best possible way. We are still able to continue offering the first class support to you, our customers.

  • Printing, t-shirt, signage and banner collections are still available but all monies must be paid before collection from the Jewellery Quarter Birmingham location or we can arrange delivery. services

  • All web, email and hosting services remain unaffected.

Be aware that every customer has access to their personal control panel, with an extensive backup system that can let you delete or change anything (including auto responder emails for if you are out the office).

Are you communication ready and have your media plan in place?

  • As businesses are being affected and staff are working remotely due to Covid-19, are you in position to communicate with your clients effectively?
  • Can your business continue with work being done on-line only?
  • Is your business in a position to sell your services on-line?
  • Is your social media (Facebook, Twitter, Instagram, LinkedIn) up to date and relative to keep your customers engaged?
  • Can staff access your files from home in a secure cloud storage?
  • Are you promoting yourself in this time of low business to reassure business continuity?

All the situations above are things MRC Media can advise and assist with, do not hesitate to contact us if you need any suport. In the coming days we will send out some tips for managing the Coronavirus for your business communications and media.
If you have any questions feel free to contact us and will be happy to assist you.